CLASS TITLE | SENIOR HUMAN
RESOURCES ASSISTANT
PAY GRADE: AT-32 | http://www.cityoftulsa.org/pay
Class Code: 2530 Effective Date: 03/13/2024
Page 1 of 3
THIS CLASSIFICATION INCLUDES PAY INCREASE OPPORTUNITIES – OUTLINED BELOW
PURPOSE OF THE CLASSIFICATION: Under general supervision is responsible for initiating and
completing administrative, fiscal and special project tasks necessary for the HR management team in one
of the following areas: Administration and Civil Service, Compensation/Classification/Policy Administration,
Risk Management, Insurance and Retirement, Employment and Employee/Labor Relations ; and performs
other related duties as assigned.

ESSENTIAL TASKS: (All Divisions)

  • Anticipates the advanced operational and administrative support needs of the Personnel Director
    and/or HR management team so that assigned functions are completed in a timely manner
  • Initiates actions necessary so that the proper informational needs of internal and external customers
    are met providing the highest quality of customer service possible
  • Provides actions needed to ensure assigned departmental processes are completed in a timely manner
    and identifies and plans resources necessary to do so and responds to special requests
  • Implements proper retention procedures as to files, logs, records, website and databases
  • Provides actions needed to accomplish payroll and other financial duties, including budget coordination,
    preparation and tracking
  • Reviews, audits, monitors and reconciles information and prepares status updates and assists with or
    coordinates special projects
  • Provides administrative support to committee, board, or authority meetings as assigned
  • Reports to work on a regular and timely basis
    In some positions will also perform the following and other related essential tasks:
  • Calculates retirement benefits and prepares related reports including monthly payments, refunds and
    statements and works with retirees to support the goals of the retirement section
  • Creates, maintains, and audits benefits systems information
  • Assists employees with questions regarding health benefits and other ancillary plans, including relevant
    policy application and provides efficient, prompt response
  • Assists with testing and implementation of benefit system changes and updates
  • Assists job applicants with questions regarding hiring/promotion process including testing procedures
    and online applications
  • Coordinates the temporary employment process and acts as a resource for both department and
    vendor questions
  • Assists in planning and scheduling of training classes, maintains safety and other training databases
    to record attendance and class information
  • Develops and maintains reports related to risk management and loss control, including OSHA, and
    COPES
    Reasonable accommodations may be made to enable individuals with disabilities to perform the
    essential tasks.
    QUALIFICATIONS:
    Training and Experience: Must meet the following criteria:
    (a) Graduation from high school or possession of a General Educational Development
    Certificate (GED); and,
    (b) Six (6) years of increasingly responsible office or administrative experience; including,
    CLASS TITLE | SENIOR HUMAN
    RESOURCES ASSISTANT
    PAY GRADE: AT-32 | http://www.cityoftulsa.org/pay
    Class Code: 2530 Effective Date: 03/13/2024
    Page 2 of 3
    (c) Two (2) years of experience performing any of the essential tasks listed in this job
    description
    Knowledge, Abilities and Skills:
    Knowledge of:
  • Considerable knowledge of the methods, practices, policies, and techniques used in personnel
    administration and related Human Resources laws, procedures, and practices
    Ability to:
  • Learn personnel policies and procedures and related processes, including payroll, accounts payable,
    labor contract provisions and department-specific procedures
  • Perform and understand a wide variety and full range of specialized, professional, complex, and
    confidential administrative support functions, including interpreting legal and medical terminology
  • Self-start, organize, set priorities, exercise sound judgement and work independently
  • Suggest/implement improved service delivery recommendations as well as to alert management to
    potential issues that could impact business functions
  • Prepare clear, concise, and comprehensive reports, correspondence, and documents involving
    administrative, organizational, budgetary, and financial data
  • Function in a high-volume work environment
  • Communicate clearly, logically, and persuasively utilizing the highest level of interpersonal skill
  • Establish and maintain professional working relationships in order to understand and influence the
    behavior of internal and external customers
    Skill in:
  • Operating a personal computer and related software and organizing, compiling and accurately
    recording information
  • Providing customer service
  • Planning and achieving the timely delivery of information and resources
  • Providing attention to detail
  • Maintaining confidentiality of records and information
    Physical Requirements: Physical requirements include arm and hand dexterity enough to use a keyboard
    and telephone; occasional lifting and carrying up to 20 pounds; may be subject to standing, walking, sitting,
    reaching, bending and handling; and vision, speech and hearing sufficient to perform the essential tasks.
    PAY INCREASE OPPORTUNITIES
    Employee will be eligible for a one (1) step proficiency increase upon completion of thirty (30)
    accredited college hours and six (6) months of employment in the position or completion of challenging
    external HR training program which imparts knowledge of applicable modern principles of HR and
    advances continuous improvement as approved in advance by the employee’s manager.
    Employee will be eligible for an additional one step proficiency increase upon completion of sixty (60)
    accredited college hours (or Associate’s degree from an accredited college) and eighteen (18) months
    of employment in the position or completion of additional external HR training approved as approved
    in advance by the employee’s manager.
    CLASS TITLE | SENIOR HUMAN
    RESOURCES ASSISTANT
    PAY GRADE: AT-32 | http://www.cityoftulsa.org/pay
    Class Code: 2530 Effective Date: 03/13/2024
    Page 3 of 3
    Licenses and Certificates: Possession of a Valid Oklahoma Class “D” Driver license in some positions.
    WORKING ENVIRONMENT: Working environment is primarily indoors in an office setting; and working
    hours may vary due to testing and meeting schedules.
    EEO Code: N-02
    Group: Clerical and Administrative
    Series: Human Resources Management
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  • City of Tulsa Employment Office| jobs@cityoftulsa.org | (918) 596-7427